Shipping Policy
At RK Collection, we aim to make your shopping experience simple, reliable and convenient. Here you'll find everything you need to know about our delivery process.
📦 Order Processing
Once your order is successfully placed, our team begins processing it for shipment.
Orders are normally processed and prepared for dispatch within 1 business day.
🚚 Delivery Time
Our estimated delivery time within Saudi Arabia is usually 1–3 business days.
Delivery times may vary depending on your location, courier conditions, weekends, public holidays or unexpected circumstances.
💰 Shipping Charges
We offer Free Delivery across Saudi Arabia** on eligible orders. For some remote, extended or hard-to-reach areas, an additional shipping charge may apply due to higher delivery costs. If any additional charge applies to your delivery location, you will be informed before your order is confirmed. Any promotional free-delivery offer may be subject to the terms mentioned with that promotion.
Any promotional free-delivery offer will be subject to the terms mentioned with that promotion.
💳 Cash on Delivery
Cash on Delivery (COD) is available for eligible orders in Saudi Arabia.
Please make sure your phone number and delivery address are correct so our delivery partner can contact you when required.
📍 Delivery Address
Customers are responsible for providing a complete and accurate delivery address and contact number.
- City and district
- Street and building details
- Valid phone number
- Any useful delivery instructions
📞 Delivery Attempts
Our delivery partner may contact you by phone or message before or during delivery.
If the customer cannot be reached or the delivery cannot be completed, additional delivery arrangements may be required.
⚠️ Delivery Delays
Although we aim to deliver orders within the estimated timeframe, occasional delays may occur due to circumstances outside our control.
These may include severe weather, public holidays, courier disruptions, incorrect address information, high-demand periods or other unforeseen circumstances.
Delivery estimates are provided as a guide and are not a guaranteed delivery date.
🔎 Order Tracking
When tracking information is available for your order, you may receive the relevant tracking details through the contact information provided with your order.
Our dedicated Track Your Order feature will also be available to help customers check their order status.
Need Help With Your Delivery?
If you have any questions about your order, delivery or shipping, our customer care team is happy to assist you.
Contact Customer Care →